DESCRIPTION PAYMENT SHIPPING & HANDLING RETURN & EXCHANGE CONTACT USASK A QUESTION DESCRIPTION Condition: Brand New ( Size Guide )Available Color: Black, TaupeShoe material: syntheticShaft height: approx. 2.5″ inchesPlatform height: approx. 1/4″ inchAdjustable tie up lacesGreat for any occasion Women’s Shoes Charts US Size UK Size Europe Size Foot Length (inch) Foot Length (cm) 4 2 35 8.1″ 20.8 (cm) 4.5 2.5 35 8.3″ 21.3 (cm) 5 3 35 – 36 8.5″ 21.6 (cm) 5.5 3.5 36 8.75″ 22.2 (cm) 6 4 36 – 37 8.87″ 22.5 (cm) 6.5 4.5 37 9″ 23 (cm) 7 5 37 – 38 9.25″ 23.5 (cm) 7.5 5.5 38 9.3″ 23.8 (cm) 8 6 38 – 39 9.5″ 24.1 (cm) 8.5 6.5 39 9.6″ 24.6 (cm) 9 7 39 – 40 9.8″ 25.1 (cm) 9.5 7.5 40 10″ 25.4 (cm) 10 8 40 – 41 10.1″ 25.9 (cm) 10.5 8.5 41 10.3″ 26.2 (cm) 11 9 41 – 42 10.5″ 26.7 (cm) PAYMENT PAYPAL is the ONLY payment method accepted. Payment must be received within 5 days after purchased. Otherwise, a non-payment alert will be sent and unpaid case will be opened automatically. We reserve the rights to sell or not to sell to buyers for any reasons. Combine shipping is offered; Please request invoice total after shopping is done, or contact us to combine all of your purchase items. Sales Tax only applies to California buyers as required by the Law of State Board of Equalization for all California sellers. SHIPPING & HANDLING Please click on above “Shipping and payments” Tab next to the Description tab for shipping prices on different countries. Orders will process to ship by USPS within 1 – 2 business days of cleared payment; Excluding weekends and holidays according to USPS holiday schedules. Express shipping is available upon requested. Please contact us for pricing. We only ship to confirmed PayPal addresses. Please make sure your address in PayPal is accurate. RETURN & EXCHANGE RETURN – Returns accepted for any reasons within 30 Days. Please read below Return/Exchange policy carefully, and contact us prior making any further actions on returning the merchandise. Buyer is responsible to ship item back at its unworn and re-saleable condition. Refund to be partial deducting the original shipping costs whether or not the item was free shipping. Refund will be issued upon received & inspection. Unauthorized Returns – Such as undeliverable packages, refused packages or packages returned without notifying us will be issued as refund back minus original shipping fee plus 20% re-stocking fee whether or not the order was free shipping. EXCHANGE – Buyer is responsible to ship item back at its unworn and re-saleable condition. Buyer is also responsible for re-shipping costs on exchange items. Re-shipping fee is required in cashier check send along with return item, as well as price difference in between exchange item values. If wrong item received and faults on seller, Exchange is free or Refund given as money back. Item must return within 30 days according to seller’s instruction, and item must in its original and unused condition. If item received in bad condition caused by shipping damage, please refuse to sign for it and contact us immediately of the issue. We will deal with the courier, and resend a new one or full refund after confirmed with the courier on shipping damage. Contact Us We ONLY accept messages through eBay message system. Messages will be responded within 1-2 business days excluding weekends and holidays. Thank you for shopping with us. Please kindly leave us all 5 star positive feedback for your satisfaction. Please contact us immediately if you are not satisfied of any reasons regards your order/s, and we will try our best to make you happy.